1. There will be no contract between us until we notify you that we have accepted your order and such acceptance will be subject to these conditions.
2. We may communicate with you in relation to your order at the e-mail address that you give to us and it is your responsibility to ensure that you are able to and do read messages from us sent to that address.
3. You warrant that all details provided by you to us for the purpose of ordering or purchase of goods are correct, that the credit or debit card that you are using is your own and that there are sufficient funds to cover the cost of the goods being ordered.
4. It is a crime to use a false name or a known invalid credit card and any such crime committed on this site will be brought to the attention of any prosecuting authority.
5. Any stated delivery time is approximate only.
6. If we receive a cancellation of your order from you before we despatch the goods we shall refund to you any payment that we have received from you in respect of it within a reasonable time after completion of any clearance procedure.
7. If you wish to cancel your order after the goods have been despatched you may do so within fourteen days after delivery by returning the goods unopened in their original packing in saleable condition with the delivery note or invoice and we shall then make a refund within a reasonable time after receiving the goods back from you in that condition.
8. If we send the goods to an address within the European Union the price will include Value-Added Tax if applicable.
9. Payment is due in pounds sterling using one of the debit or credit cards that we accept or by cheque or draft drawn in Sterling on a bank in the United Kingdom, the Channel Islands or the Isle of Man and any charges made for currency conversion and international transactions by your bank or card issuer are your responsibility.
10. If we agree to use a carrier or method of delivery chosen by you then carriage will be at your risk from the time that we pass the goods to the carrier.
11. It is your responsibility to ensure that someone is available to accept delivery at the address to which the goods are despatched.
12. We cannot be held responsible for any damage or confiscation which occurs whilst the goods are under the control of any Customs Authority.
13. If a product is unavailable we reserve the right to replace it with a similar product of equal or higher value and quantity.
14. If you receive goods that are not of the description ordered or are damaged or otherwise defective or if a delivery is deficient you must notify us within two weeks of delivery and if your order is not delivered at all you must notify us within two months of the date of your order and in each case we shall then advise you as to the steps to take and will supply a replacement or refund the price of the missing or defective goods if this has resulted from any failure on our part or on the part of a carrier chosen by us.
15. It is your responsibility to ensure that the goods that you order may be imported to the place of delivery and that you pay promptly any taxes and duties chargeable in that place.
16. This contract is personal to you and no-one else has any rights under it.
17. Apart from cases of death or personal injury arising through our fault our liability to you will be limited in any event to the total amount that you pay to us in respect of your order.
18. Your contract with us is subject to the law of England and Wales and in the event of any dispute or claim the courts of England and Wales and those having jurisdiction in the place of the Defendant’s residence shall have power to hear and determine it.
19. Should any of these terms be invalid or unenforceable that shall not affect the validity and enforceability of the rest of these terms.
20. These terms do not affect your statutory rights, which will prevail in the event of a conflict.